Privacy Policy

Last updated: April 2026

1. Introduction

ELNARA Motor ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and company details when you contact us or request a quote.
  • Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent.
  • Communication Data: Records of your correspondence with us via WhatsApp, email, or phone.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services
  • To respond to your inquiries and quote requests
  • To improve our website and customer experience
  • To send promotional materials and updates (with your consent)
  • To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

  • Service providers who assist in our operations
  • Legal authorities when required by law
  • Business partners with your explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent at any time

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

PT Elnara Asia Sukses

Phone/WhatsApp: +62 881-1199-901

Email: hello@elnaramotor.id

Address: Jl. Kav Dpr Blok C No 31